What is it?
Business automation is a term for the use of technology applications that perform repetitive tasks, freeing up employees for higher-value work. This includes business process automation (BPA), robotic process automation (RPA) and AI-powered automation.
Years ago, automation required massive mainframes and a team of experts to maintain them. Today, cloud-based automation platforms put the functionality within reach of companies of all sizes. Some types of business automation include the following:
- Basic automation: Basic automation takes simple, rudimentary tasks and automates them. Using little to no coding, basic automation tools digitize repetitive tasks — helping to eliminate errors and accelerate the pace of transactional work. Business process management (BPM) and RPA are examples of basic automation.
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